Terms and conditions
Reservations and payments: Booking must be canceled or altered no later than one week before the booked time.
You may cancel / reschedule up to 7 days before the booked date. Subsequently charged 70% of the booking cost plus service charge at the loss of booking. To cancel call us at +4631-151518
All customers take responsibility for their valuables and should use suitable clothing. Loose shoes that flip-flops and high heels are not allowed.
Absolute zero tolerance with alcohol and drug-affected state. Staff has the right to exclude participants if intoxication is suspected.
Pregnant women and people with heart disease or other vulnerable person with permission to run completely discouraged.
Absolutely zero tolerance for dangerous driving - ie. Crashes, boarding, blockages and reckless driving. Staff has the right to assign alerts by cutting off the engine on the kart or to expel participants from the area when this happens - without reimbursement.
To see the full terms and conditions for Collector's Invoice see the links below:
General conditions for invoice and credit accounts
Standardised European consumer credit information
Collector Checkout - Business
In collaboration with Collector Bank AB, we offer payments with Collector Checkout. Collector Checkout gives you all the desired payment methods in one solution – choose between card payment, invoice or part payment (payment options may vary from time to time). Collector Checkout lets you decide your preferred payment method before confirming the purchase. Card payments are made seamlessly without leaving the page.
When selecting invoice or part payment, you receive your goods before you pay. Due date can vary and is presented on the invoice sent to you. Delivery method and possible fees added is shown in the checkout before confirming the purchase.
In the event of delayed or missed payments, a penalty fee and penalty interest is charged.
Personal data we collect from you may come from the Gokartcentralen websites, apps, or applications at any of our facilities, by email, text, phone or conversation with our staff. What information is collected and stored may differ from what services you use and where / how you use them.
Personal Data Responsible is JMS Svendsen Event AB, org nr 556780-8307. All companies within the group may be able to process and share your information.
In agreement with the General Data Protection Regulation GDPR, we refer to the information we collect and how they are processed.
What we collect
- Contact Details - Name, Email, Phone, Address
- Date of birth
- Account Information - Username, Password, Signature
- Consumption - Your purchase and use of services with us
- Result - Result from games and driving
- Data from social networks
- Payment and credit card information
- IP address
How we collect data
All data collected is made you providing us with this information in some way. Via mail, phone, text message, entry into our programs, via forms or fields on the web, through your social networking information.
What is saved depends, for example, on which programs you use, what services you use, which methods of payment you choose.
What are the data used for
We strive to limit the data we collect, and therefore only take part of the information we need with certainty. The main purpose of storing your information is that we will be able to provide our services to you in a safe and correct manner. Below you can read more about how your information is used.
Your data is saved and used to identify you as a member and ensure that the right person uses the member account. The member account is used to provide the services to you at our facilities, as well as for support and questions regarding your membership and the use of it. Your information is also used for the delivery of results and offers on display, paper, or in the form of text messaging, MMS, pushnotes, mail or email.
Membership information may also be used for information outlets at, for example, changed opening hours, prices, discrepancies or interruptions affecting the services offered.
We would like to give you as a member a little advantage, through unique offers and promotions, as well as information about news at Gokartcentralen. We compile statistics from your visits, results from your runs, to create a suite that fits you. We send these offers and information via text, MMS, phone, letter, email, pushnotes, and via the web.
In order to comply with our statutory obligations, we treat your information to the extent required. We follow, among other things, the law for storing and serving data for billing, accounting, criminal investigation, etc.
All personal data we collect is made for different purposes, depending on the service they use and in what way. Hence, the data for different purposes can be saved for a long time.
We never save any data longer than necessary. Unless otherwise stated when entering data, your information will be stored as long as you are a customer or member of us or as long as we have for legal reasons.
Who do we share your data with and why?
Gokartcentralen's employees who handle our services have access to the necessary information in your membership to ensure proper use.
Other companies within the Group
Some services are available at several companies in the group. Your membership may also apply there and then your information is also available in their system.
SMS Timing is the software and hardware for timing and control of the gokarts. All results from all runs are stored in the system. It appears on top lists and live-timeing inside the facility, in apps, on social media, and on the web. SMS Timing also provides tools for creating unique offers based on your visitor statistics, age, demographics and results.
Link to SMS Timing Terms >>
Our booking system comes from Bookat ( https://bookat.io ). With Bookat, your membership information is shared to make reservations for you. Here your payment information and IP address will be stored when booking online.
Collector Bank manages our billing and online payments. There, data are processed to ensure a secure payment.
Collector Bank Terms and Conditions >>
According to "Legal" in the previous section, your information is shared with police, rescue services, etc. if needed.
You as a customer or member always have the right to know what we use your information for. You also have access to your information and can have them changed if needed.
In order to access data, and the right to change them, identification is required to ensure that it is your account. You can access your information on-site at any of our facilities, and you can collect your personal information via the website with email address and date of birth.
Deleting or anonymizing an account can be made on request. The account information we are legally entitled to discard will then be deleted or made completely anonymous.
Security of your personal data
Your data is stored with us in a safe way. We use security methods that ensure that your information can not be unauthorized or used by unauthorized persons. As an example, all digital information is stored in a secure system that can not be accessed from outside. All data and information are stored in secure and protected premises.
At https://gokartcentralen.se/en/terms-and-conditions you can always view the latest updated version of our terms and policies.
If you have any questions, please feel free to contact us and we will do our best to answer them as soon as possible!